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2015/2016 Objectives & Achievements

  • Eliminate glass drinks packaging within our coffee shops
    • Plastic packaging has now replaced glass packaging in all coffee shops.
    • Plastic bottles are now segregated in store and back-hauled to our DC for re-cycling.
  • Deliver full LED lighting systems to at least 50% of our stores and re-lamp all lighting department display canopies
    • 87 stores (55%) of the estate have full LED lighting installed.
    • LED systems and budgets have been approved for an additional 40 stores.
    • All lighting canopies have been re-lamped and a greater range of LED bulbs are now on sale to customers.
  • Fully test voltage-optimisation technology and reduce site capacity requirements
    • Voltage optimisation has been successfully implemented in three stores.
    • Opportunities for voltage-optimisation have been identified in 15 additional sites.
    • An electricity capacity review has been completed with many sites being reduced.
  • Launch web-based compliance audits
    • Web-based compliance audits have been developed and are now live.
    • 15 store audits have been completed identifying improvements to site set-up and raising colleague awareness.

Dunelm is committed to controlling and minimising the impact of its business on the environment.

The Group has an Environment Committee responsible for the development and implementation of strategies to maximise waste recycling and to reduce energy consumption and carbon (CO2) emissions.


Waste Recycling

What we do

Dunelm operates a ‘Recycle at Work’ initiative across the business aimed at achieving high levels of recycling. All sites have balers for cardboard and colour-coded bins to segregate waste and are supported by training programmes that increase colleague awareness and compliance.

Our national distribution centre in Stoke recycles all of our cardboard, plastics, paper, bottles, cans, metal and wooden-pallets. In addition all electrical waste is recycled through a WEEE compliant scheme. Any waste that is not directly recycled within the business is sent offsite for further sortation.

The Group achieves a direct recycling rate of 78%. This increases to circa 90% following offsite sortation.

Key objectives

To maximise levels of waste recycling.

To anticipate and to be fully compliant with all waste legislation.

2016/17 objectives

We will audit all sites to ensure that the latest equipment, signage and training is in place.

We will engage colleagues to promote greater awareness and to drive consistently high standards.

We will launch a new scheme to recycle all take-away coffee cups in support sites.


Energy Use

What we do

Dunelm targets energy reduction on a site-by-site basis. ‘Smart’ meters are fitted to electricity and gas supplies and measure energy consumption on a half-hourly basis. Building Management Systems (‘BMS’) designed to optimise energy use, are also standard across the estate.

Energy consumption is monitored by our dedicated Energy Manager in conjunction with a specialist energy partner. We target underperforming sites as well as the implementation of various energy reduction initiatives to maximise energy efficiency while maintaining a comfortable trading environment for our customers and colleagues.

The business has prioritised a programme to invest in full LED lighting at all sites. All new stores are 100% LED and we have retro-fitted 69 stores to this efficient technology. 87 stores (55% of the estate) now have LED lighting fitted.

The Group was fully compliant with the Energy Savings & Opportunities Scheme (‘ESOS’) newly launched this year. In addition, we have partnered with a specialist energy provider in this area to maximise the benefit and to ensure our on-going compliance.

Our key objectives

To optimise energy use across the business.

To evaluate renewable technology options and trial where appropriate.

To fully comply with the new Energy Savings & Opportunities Scheme.

2016/17 objectives

Continue our programme of LED investments to all sites.

To reduce like-for-like energy consumption by in excess of 10%.

To monitor performance of our solar powered stores and assess future investment potential.


Greenhouse gas emissions

What we do

We have invested in photovoltaic systems (solar power) in four of our stores (Leeds, Dunstable, Bristol and Cambridge). These systems replace energy sourced through the national grid with local renewable energy.

We continue to source electricity from ‘Green Energy’ supplies such as combined heat and power sources where CO2 emissions are 30% lower than the national average.

Dunelm also works with a specialist partner to consult on our energy buying strategy, investments in energy saving technology and to further focus on reducing our carbon emissions.

Our company car fleet is graded on emissions and we encourage the use of fuel efficient vehicles in all schemes. Average emissions in 2016 were 108 CO2 g/km (2015: 110 CO2 g/km).

Our key objectives

To reduce CO2 emissions relative to turnover year-on-year.

To identify and trial new technologies to reduce greenhouse gas emissions.

Our current performance

Carbon Dioxide Equivalent (‘CO2e’) emissions data is reported using the GHG Protocol Corporate Standard (Scope 1 & Scope 2) and applies to our organisational boundary as defined by the ‘operational control’ approach.

The methodology used to calculate our emissions is based on the UK Government’s GHG Conversion Factors for Company Reporting 2013.

Dunelm uses ‘Tonnes of CO2e per £m of turnover’ as its intensity measure reflecting the link between growth, activity and performance.